Terms and conditions

Lumen 8 Architectural Lighting


  • Supplier; means Progetto One Pty Ltd, trading as Lumen 8 Architectural Lighting
  • Buyer; means the purchaser of the Goods or Services from the Supplier
  • Goods; means any goods to be supplied by the Supplier to the Buyer
  • Services; means any services to be provided by the Supplier to the Buyer

Limitations & Exclusions of Liability

The Buyer is solely responsible for the accuracy of any plans, specifications and other information provided by the Buyer.

The Supplier is entitled to rely upon the information provided by the Buyer to supply appropriate products.

It is the Buyer’s responsibility to check all plans, drawings, specifications, Standard / Indent / Custom nature of Goods, quotations and information offered by the Supplier for their suitability.

The Supplier is not liable for physical, financial or consequential injury, loss or damage of any kind arising out of the supply, layout, assembly, installation or operation of the Goods, or in any other manner whatsoever.

Orders & Quotations

Online prices are RRP inclusive of GST.

All quoted prices are exclusive of GST.

Prices remain unchanged for 30 days from the quotation.

The Supplier reserves the right to adjust any price for an item if required quantities vary from those originally indicated.

The Supplier reserves the right to adjust any price for an item in the event of a (+/-) 5% variation to the current currency or cost of raw materials as at the date of quotation.

No order submitted by the Buyer is deemed to be accepted by the Supplier unless and until confirmed by the Supplier.

The Supplier reserves the right to accept or reject (in whole or in part), in its absolute discretion, any order received by it from the Buyer and the Supplier does not accept any liability for any losses the Buyer may suffer as a result of any acceptance or rejection.

Order acceptance does not constitute an acceptance of terms and conditions attached to an order by a Buyer. Unless expressly confirmed in writing these General Terms and Conditions shall apply to all Orders.

Orders will not be processed or released for any account holder with amounts outstanding for longer than 30 days from date of payment due.


This clause does not apply to an approved Buyer permitted to purchase Goods and Services on credit account by the Supplier, except in the case of custom or indent items.

The Buyer shall pay the applicable deposit to the Supplier upon confirmation of an Order by the Supplier.

  • Standard Goods – 30%
  • Indent Goods – 50%
  • Custom Goods – 50%

Upon receipt of the deposit, the Supplier will commence procurement of the Goods and/or the provision of the Services.

Order Cancellations

Cancellation or variation requests are to be submitted in writing within 24 hours of order.

Requests will be processed in accordance with the Competition and Consumer Act 2010.

Cancellations of indent items will not be accepted once confirmation of order has been issued by the Supplier and will be required to be paid in full.

Cancellations of custom items will not be accepted once confirmation of order has been issued by the Supplier and will be required to be paid in full.

Return of Goods

Return requests are to be submitted in writing within 7 days of obtaining the Goods.

Requests will be processed in accordance with the Competition and Consumer Act 2010.

All Goods must be inspected and approved by the Supplier prior to the issue of credit.

Custom made goods, indent items and clearance stock items that are free of any major failure have a strict no return policy.


Ownership of and title to the Goods shall not pass to the Buyer until such Goods and all monies owing in respect to the Goods have been paid in full and received by the Supplier.


If the Buyer requires the Goods to be delivered by the Supplier, the buyer shall pay any transport costs including but not limited to freight, insurance, customs duties, taxes, shipping expenses and or any other fees, costs and or charges associated with the delivery of the Goods.

Any delay in delivery due to causes beyond the reasonable control of the Supplier shall not give rise to liability on the part of the Supplier.

The Supplier is not responsible to the Buyer, or any person claiming through the Buyer, for any loss or damage to Goods in transit caused by any event of any kind by any person.

Any damage during delivery must be reported within 7 days of receipt. The Buyer accepts total liability for any damages thereafter.

Failure to Accept Delivery

In the event that the Buyer fails to accept delivery of goods, and/or fails to make payment in accordance with the Supplier Terms and Conditions, the Buyer is liable for the consequent transport, storage, re-delivery and associated charges in respect to the Goods.


If an overdue delivery period of 3 weeks has been exceeded a storage fee of 1% per week will be applied to Goods held by the Supplier unless prior arrangement has been made.

Any property of the Buyer under the Sellers possession, custody or control is completely at the Buyer’s risk as regards loss or damage caused to the property or by it.

Raw Materials

The Buyer may not make any claim for variation in colour or texture in any light fitting containing raw materials including glass.

The Supplier reserves the right to alter any fittings or specifications at any time.


All claims are limited to the repair or replacement of the Goods and do not include any labour or transport charges.

In addition to any applicable manufacturers warranty, the Supplier warrants all Goods or Services supplied by the Supplier will be free from defects in workmanship and in good working order for a period of 12 months from dispatch so long as:

  1. defaults have arisen solely from faulty materials or manufacturer workmanship

  2. the Goods have not received maltreatment, inattention, permanently active operation periods or interference

  3. accessories of any kind used by the Buyer are manufactured by or approved by The Supplier

  4. the seals of any kind on the Goods remain unbroken

  5. the Goods have been used for the purpose intended by the manufacturer

  6. the Goods were installed in accordance with the Suppliers or the manufacturers’ written instructions provided with the Goods and or available on the internet and/or upon request.

The Supplier does not take responsibility for the longevity or performance of lamps, therefore, no warranty for any lamps supplied by the Supplier is offered.

Exemption of Claims

The Supplier has no liability to remedy any defect in a product or replace a product where the defect or fault is caused or contributed by

  1. the failure of the Buyer to install the product to specific installation requirements either supplied within each product box or carton or which is available upon request through the Supplier representatives.

  2. use of the product in a manner in which it was not designed for.

Competition and Consumer Act 2010, schedule 2 apply to the contracts entered into by the Supplier for Goods and Services.

Liability for a breach of a condition or warranty implied by the Act is limited to any one of the following, as determined by the Supplier at its sole discretion:

  1. the replacement of goods or the supply of equivalent goods;

  2. the repair of Goods;

  3. the payment of the cost to replace the Goods or acquiring equivalent Goods; or

  4. the payment of the cost of having the Goods repaired.

At no point will The Supplier be accountable to the Buyer for any damages including loss of profits, loss of savings, late supply, product faults or any other supplementary damages arising out of the inability to use the product or any claim by another party.


Terms and Conditions of use pertaining to the website of, and purchase of goods from, Lumen8 Architectural Lighting, owned by Progetto One Pty Ltd.

The use of this site is subject to the following terms and conditions, and all applicable laws.

This site is to be used, accessed and browsed for information regarding products sold and supplied by Lumen8 Architectural Lighting, Progetto one Pty Ltd and all third parties (product suppliers).

Progetto one Pty Ltd makes no assurances about the accuracy, completeness or comprehensiveness of this site’s content including lighting calculation files, or of any websites of third parties, affiliates and suppliers linked to this site. Progetto one Pty Ltd is not liable for any damages (punitive, direct, indirect or consequential) arising from the use of the content on this site or any linked sites.

Information is subject to change at any time due to changes in supplier information.

Despite every effort to provide accurate information and images of each product, actual colours and designs may vary slightly due to factors including but not limited to; different device screen settings, changes in supplier information and the lighting in the installation location. Progetto one Pty Ltd will not accept responsibility for any colour or design differences that are not factory faults.

Only formal quotes from Lumen8 are subject to price guarantees of 30 days from the date of quotation.

No distribution, modification or revision of information found on this site is allowed without the written permission of Lumen8 Architectural Lighting, Progetto One Pty Ltd and the necessary third parties. All logos, names and marks are trademarks owned by Progetto one Pty Ltd for the company Lumen8 Architectural lighting. Misuse of the trademarks or content of the site is strictly prohibited. The posting of any material that could be identified as threatening, unlawful, defamatory, pornographic, obscene or profane would be considered a criminal offence or a violation of the law.

Any communication or material you transmit to Lumen8 Architectural Lighting or Progetto One Pty Ltd will be treated as non-proprietary and non-confidential.

By your use of this site, you signify your acceptance of our Terms and Conditions of use. If you do not agree with any of these terms, please do not submit any personal information or use this site.